At Kanha Collection, we want you to have a smooth and happy shopping experience. If you are not satisfied with your purchase, you can request a return or exchange according to the terms mentioned below.

1. Return & Exchange Period

• Return or exchange requests must be raised within 7 days of receiving the order.
• The product must be unused, unworn, unwashed, and in its original condition.
• All original tags, labels, packaging, and invoice should be intact.

2. Exchange Policy

You can request an exchange if:

• You received the wrong product or size.
• The product is damaged or defective upon delivery.
• The size you ordered does not fit, subject to product availability.

Exchange requests are subject to availability of the requested size or product.

3. Return Conditions

Products will only be accepted for return if they are:

• Unused and unworn
• Unwashed and free from stains or damage
• Returned with original tags and packaging

Products that have been altered, washed, worn, or damaged after delivery may not be accepted.

4. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and share clear photos or videos of the product and packaging. After verification, we will provide an appropriate resolution.

5. Return Shipping

For returns due to a wrong, damaged, or defective product, Kanha Collection may arrange the return process, subject to verification.

For returns due to size issues, personal preference, or change of mind, return shipping charges may apply.

6. Refund

Once the returned product is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to your original payment method. The time taken for the refund to appear in your account may depend on your bank or payment service provider.

7. Non-Returnable Products

The following items may not be eligible for return or exchange:

• Products purchased under Final Sale or Clearance Sale
• Customized or personalized products
• Products that have been used, washed, or altered
• Products without original tags or packaging

8. How to Request a Return or Exchange

To initiate a return or exchange, please contact our customer support team with:

• Order Number
• Product Name
• Reason for Return/Exchange
• Photos or Videos, if the product is damaged or defective

Our team will guide you through the return or exchange process.

9. Important Note

Kanha Collection reserves the right to reject any return or exchange request that does not meet the conditions mentioned in this policy. All returned products are subject to inspection and verification.